Effective Date: 18 August 2025
Who We Are
TauriX Digital Solutions is a Melbourne-based digital studio helping Australian businesses grow online. We’re committed to protecting your privacy and handling your personal information responsibly.
What Personal Information We Collect
- Name, email address, phone number
- Business name, industry, goals
- IP address, browser type, device info
- Uploaded media (may include location data)
- Analytics data (page views, session duration, referrers)
How We Collect Your Information
- When you fill out a contact form or apply for our Free Website Offer
- When you email, call, or message us via WhatsApp
- Automatically via cookies, analytics tools, and server logs
Why We Collect It
- To respond to enquiries and deliver services
- To assess Free Website Offer applications
- To improve website performance and user experience
- To send updates or marketing communications (you can opt out anytime)
Do You Have to Provide Your Information?
You can browse our site anonymously. However, we may need certain details to respond to enquiries or deliver services. Some features may be unavailable without this information.
Cookies & Analytics
We use cookies to improve your experience. These may include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login cookies | Maintain session | 2 days to 2 weeks |
| Screen options | Save display preferences | 1 year |
| Post edit cookie | Track edited post ID | 1 day |
You can manage cookies in your browser settings. We may use Google Analytics or similar tools to understand site usage.
Third-Party Services
We work with trusted providers to deliver our services, including:
- Hosting, CRM, analytics platforms
- Image compression and CDN (e.g. QUIC.cloud)
- Marketing tools (Google Ads, Bervo, WhatsApp)
- Embedded content (YouTube, Vimeo, SoundCloud, Google Fonts)
These providers may collect limited data and are bound by their own privacy policies. Embedded content behaves as if you visited the third-party site directly.
Sharing Your Information
- We do not sell your data
- We share only what’s needed with service providers
- We may disclose data if required by law
Overseas Disclosures
Some providers may store data outside Australia (e.g. USA or EU). We take steps to ensure similar protections apply.
How We Protect Your Data
- Access controls and need-to-know permissions
- Encryption in transit and at rest
- Regular software updates and patches
- Vendor due diligence and secure integrations
How Long We Keep Your Data
We retain project records as needed for service delivery and legal obligations. Cache files are temporary and may be purged regularly.
Your Rights
You can:
- Request access to your personal data
- Ask us to correct or delete your information
- Opt out of marketing communications
- Request deletion of data we no longer need
To exercise these rights, contact us using the details below.
Making a Complaint
If you have concerns about how we
handle your data:
- Contact us directly — we’ll respond promptly
- If unresolved, contact the Office of the Australian Information Commissioner (OAIC)
Changes to This Policy
We may update this policy. The latest version will always be posted here with a new effective date.
Contact Us
TauriX Digital Solutions
Email: [email protected]
Phone/WhatsApp: +61 493 192 900
Website: taurix.com.au
